Terms of Service
Last updated: April 2026 · Effective immediately upon account creation
1. Acceptance of Terms
By creating an account on NelsonFX, you agree to be bound by these Terms of Service. If you do not agree, do not register or use our services. We reserve the right to update these terms at any time. Continued use of the service after changes constitutes acceptance.
2. Service Description
NelsonFX provides unlimited server hosting for Discord bots, Telegram bots, game servers, and automation scripts via the Pterodactyl panel. We target 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You must not share your account with others. You are fully responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
4. Acceptable Use
You agree NOT to use NelsonFX services for any of the following: • Hosting malware, viruses, or any malicious software • DDoS attacks, port scanning, or network abuse • Spamming, phishing, or any form of fraud • Mining cryptocurrency without explicit written permission • Hosting illegal content of any kind • Cheating, exploiting, or disrupting other users' services • Any activity that violates applicable laws or regulations
5. Resource Usage
While we offer unlimited server hosting, resources must be used fairly. Servers that consume excessive CPU, RAM, or bandwidth in a way that degrades service for other users may be throttled or suspended without notice. We reserve the right to define what constitutes excessive usage.
6. Suspension & Termination
We reserve the right to suspend or permanently terminate any account at our sole discretion, with or without notice, for violations of these terms. Suspended accounts will not receive refunds. Repeated violations will result in a permanent ban with no right of appeal.
7. Data & Privacy
We collect only the information necessary to provide the service: your name, email address, and username. We do not sell your data to third parties. Server logs may be retained for up to 30 days for security and debugging purposes. You may request deletion of your account and associated data at any time.
8. Uptime & Liability
NelsonFX targets 99% uptime. However, we are not liable for any losses, damages, or costs arising from service interruptions, data loss, or downtime. The service is provided "as is" without warranties of any kind, express or implied.
9. Intellectual Property
All content, branding, and software associated with NelsonFX are the property of NelsonFX. You may not copy, reproduce, or distribute any part of the service without written permission. Your server content remains your own property.
10. Contact
For support, abuse reports, or account issues, contact an administrator directly through the Pterodactyl panel or the official NelsonFX Discord server. We aim to respond to all enquiries within 24 hours.